How To Make A Booking With Us

Planning your dog's countryside retreat is simple and stress-free. Here's our step-by-step guide to securing their holiday:

Step 1: Plan Yours Dates

Take a moment to consider when you're hoping to go away and the dates you'll need accommodation for your dog.

​

Step 2: Check Availability

Get in touch with us via phone, text or WhatsApp to enquire about availability for your chosen month. As we are small, family-run kennel with limited spaces, this helps avoid disappointment - particularly during peak holiday periods.

​

Step 3: Provisionally Reserve Your Stay

Once availability is confirmed, we'll provisionally hold your dog's dates ready for you.

​

Step 4: Secure Their Booking

You'll receive an email with details on how to pay. Payments can be made via bank transfer or we're happy to take payment over the phone if you'd prefer.

For holiday stays, we require a 50% deposit, with the remaining balance either when your drop off or when you collect your dog.

​

For sleepover or trial nights, full payment is required. 

​

All payments are kindly requested within 7 days of booking to secure your dog's accommodation. Until payment is received, dates will remain provisional. 

Step 5: Booking Confirmation

Your deposit email will automatically update to become your booking confirmation once payment has been received, confirming your dog's holiday dates with us.

​

We kindly ask that you check all the details carefully, as we reserve accommodation based on the dates provided.

​

Step 6: Relax & Look Forward To Your Holidays

With everything in place, you can relax knowing your dog's countryside retreat is booked and ready - leaving you both free to look forward to your upcoming breaks. 

​

If you have any questions at any stage, we're always here and happy to help.